Personal Care
Respectful daily living assistance tailored to your specific routine, preferences, and needs.
How ClearStep can help
Personal care supports provide supervision or assistance with daily living tasks to help participants live as independently as possible in their own home and in the community.
This Core Supports category can provide funding for hands-on assistance and supervision for tasks you cannot safely complete on your own due to your disability.
What is NDIS personal care?
Daily personal activities are supports that provide assistance or supervision with personal daily living tasks. They are designed to help you stay safe, comfortable, and as independent as possible.
At ClearStep, personal care is always tailored to your preferences, your routine, your comfort, and your goals.
Our approach: independence first
Personal care services are designed to help individuals complete daily activities safely and comfortably while still having control over their own routines.
At ClearStep, we never do more than is needed. Our goal is always to support your independence, not replace it.
What we offer
Personal Hygiene & Showering
Support with maintaining personal hygiene, including showering, bathing, hair washing and drying, and fingernail and toenail cutting and cleaning. All hygiene support is delivered with care for your comfort, routine, and privacy preferences.
Dressing & Grooming
Assistance with choosing clothing, dressing and undressing, oral hygiene, grooming products, shaving, and maintaining your preferred appearance so you feel confident and comfortable.
Toileting & Continence Support
Sensitive support with toileting, bladder and bowel management, and menstrual care, delivered with professionalism, discretion, and respect for your dignity at all times.
Eating & Drinking Assistance
Mealtime support for participants who require assistance with eating and drinking, including support in community settings such as cafes, allied health appointments, and community programs.
Mobility & Transfers
Assistance with moving and positioning, including safe transfers between bed, wheelchair, shower, and other settings, using safe manual handling practices.
Dignity, privacy & your rights
All personal care is delivered with respect for your rights, self-determination, decision-making, dignity, and privacy. We maintain confidentiality, request permission before supports involving physical touch, and provide support in a way that helps prevent embarrassment or discomfort.
Who is eligible?
NDIS participants who have difficulty managing personal hygiene or self-care tasks due to their disability may be eligible for personal care support. Eligibility is determined during the NDIS planning process, and you are welcome to be self-managed or plan-managed.
Need help choosing the right support?
We can talk through your goals, your plan, and the kind of day-to-day support that would be most useful. ClearStep supports both self-managed and plan-managed participants across Melbourne.
Other services
Domestic Care & Cleaning
Maintaining a clean, safe, and comfortable home environment so you can focus on what matters most.
View serviceCommunity Access & Transport
Reliable transport and support to help you access appointments, shopping, and community events.
View serviceSocial & Companionship Support
Meaningful engagement and companionship to support your social goals and community connections.
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